Leadership & Organisation knowledge cluster

Operating Model and Cross-Functional Collaboration

Designed to help CEOs, COOs, CHROs, transformation teams, functional leaders and business heads align structures, roles, processes, information and management routines so work moves effectively across organisational boundaries.

Direct answer

This cluster organises 40 practical ways to understand, apply and challenge operating model and cross-functional collaboration.

Designed to help CEOs, COOs, CHROs, transformation teams, functional leaders and business heads align structures, roles, processes, information and management routines so work moves effectively across organisational boundaries.

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Core guide

Operating Model Explained

Operating Model Explained: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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Core guide

Cross-Functional Collaboration

Cross-Functional Collaboration: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Core guide

Role Interfaces

Role Interfaces: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Core guide

Management Cadence

Management Cadence: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Core guide

Shared Services

Shared Services: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Core guide

Centres of Excellence

Centres of Excellence: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Core guide

Business Partnering

Business Partnering: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Core guide

Frontline and Corporate Interfaces

Frontline and Corporate Interfaces: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Core guide

Operating Model Integration

Operating Model Integration: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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Core guide

Operating Model Evolution

Operating Model Evolution: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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How-to playbook

How to Design an Operating Model

How to Design an Operating Model: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Map Cross-Functional Interfaces

How to Map Cross-Functional Interfaces: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Clarify Role Interfaces

How to Clarify Role Interfaces: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Build a Management Cadence

How to Build a Management Cadence: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Design a Centre of Excellence

How to Design a Centre of Excellence: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Improve Business Partnering

How to Improve Business Partnering: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Redesign Shared Services

How to Redesign Shared Services: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Reduce Cross-Functional Friction

How to Reduce Cross-Functional Friction: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Align Information Flows

How to Align Information Flows: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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How-to playbook

How to Build an Operating Model Roadmap

How to Build an Operating Model Roadmap: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

The Organisation Chart Disguised as an Operating Model

The Organisation Chart Disguised as an Operating Model: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability,…

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Diagnostic and failure mode

Cross-Functional Problems With Functional Owners

Cross-Functional Problems With Functional Owners: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance…

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Diagnostic and failure mode

Shared Services That Create Distance

Shared Services That Create Distance: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

Centres of Excellence Without Influence

Centres of Excellence Without Influence: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

Business Partners Without Decision Access

Business Partners Without Decision Access: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

Meetings Used to Repair Poor Interfaces

Meetings Used to Repair Poor Interfaces: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

Corporate and Frontline Misalignment

Corporate and Frontline Misalignment: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Diagnostic and failure mode

Why Operating Models Decay

Why Operating Models Decay: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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Comparison

Operating Model versus Organisation Structure

Operating Model versus Organisation Structure: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance…

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Comparison

Centre of Excellence versus Shared Service

Centre of Excellence versus Shared Service: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Comparison

Business Partner versus Functional Specialist

Business Partner versus Functional Specialist: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance…

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Comparison

Collaboration versus Coordination

Collaboration versus Coordination: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Checklist or practical tool

Operating Model Canvas

Operating Model Canvas: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational action.

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Checklist or practical tool

Cross-Functional Interface Map

Cross-Functional Interface Map: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Checklist or practical tool

Management Cadence Template

Management Cadence Template: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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Checklist or practical tool

Operating Model Diagnostic

Operating Model Diagnostic: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and organisational…

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Direct-answer guide

What Should an Operating Model Include?

What Should an Operating Model Include?: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Direct-answer guide

When Should an Operating Model Be Redesigned?

When Should an Operating Model Be Redesigned?: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance…

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Direct-answer guide

Who Owns Cross-Functional Performance?

Who Owns Cross-Functional Performance?: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability, governance and…

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Direct-answer guide

Can Collaboration Improve Without Structural Change?

Can Collaboration Improve Without Structural Change?: a practical Leadership and Organisation guide covering roles, decisions, behaviour, capability,…

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